What happens if it rains
during the event?
If it rains during the
event, Air bounce rental staff will determine whether it is safe to continue
using the inflatable or other rides. Typically a short, light rain can be tolerated
without any safety concerns. With
more rain though, the bouncer often become slippery. Once safety is compromised, Air Bounce staff will
close the rides until the weather improves. If you cancel within 48 hours of
the event, you will get a full
refund. If you cancel before ride setup has begun, we will bill 20%
of invoice to cover payroll and travel
expenses. In the event the inflatable’s are set up and
rain occurs during the event, the entire
contracted amount is required. See the cancellation policy for information
regarding refunds.
What is your cancellation
policy?
If you cancel within 48
hours of the event, there will be no charge. If you cancel with less than
48 hours notice Air bounce will then require a deposit on your next event. If you cancel after Air Bounce rental staff is on site and beginning
to setup, you are to pay
the entire contract amount. This policy is necessary to cover expenses such as
travel, payroll, and loss of a
potential business day.In the unfortunate event
of a cancellation, you may be able to use all or a portion of the contract
amount toward a timely
rescheduled event. The amount of credit issued will be determined at the
discretion of Air Bounce, Inc staff.
What is required to reserve
a date?
To reserve an inflatable
rental date, you must fill-out a reservation form online or call Air Bounce staff to make your reservation over the phone .
Typically, before a date is reserved, priority is given to existing customers
first. Otherwise, Air Bounce operates
on a first-come, first-served basis. If a customer expresses serious interest
in a date, our staff will give
priority to that customer if another request for t fhat same date is received. If
the date is not reserved within a
reasonable amount of time, the next customer in line will be given the
opportunity to reserve the date. Please
note that you must hit the "Submit" button on the request form
How far in advance do I
need to reserve rides / inflatable?
No time is too early to
reserve your inflatable for your event date. Our
schedulefills rather quickly, so
it is best to reserve your rides as soon as possible. Otherwise, depending upon availability and
logistics, rides can be reserved at any time up to the time of the event.
How far will you travel
for an event?
Our inflatable’s and tents are licensed only in Illinois
and will travel anywhere in the state for an event. Please note
though, that there will be additional costs proportional to the distance from
our home offices in Schaumburg or Elgin, Illinois.
Can we set-up inflatable / rides
inside?
Yes, as long as there is
enough space to operate safely. The recommended space requirements
for the inflatable can be found on their respective web pages.
Can adults use the rides?
Are there age requirements?
Yes, in most cases. We
allow anyone 180lbs or under to freely play in the inflatable. There are special circumstances
where we relax this limit. This limit is imposed by Air Bounce Staff as an
added safety measure and will only
be relaxed at the discretion of our staff. There are age requirements. As a courtesy to our customers
we have indicated on the ride web pages which ages each ride typically appeals
to.
SAFETY, RULES, PLANNING***
SAFETY
· Special Safety Features are factory
built into every jumper house we rent! The
manufacturer reinforces the bottom seams and stress points at least
twice, and are
manufactured using the best quality PVC Coated 18 OZ. Vinyl.
· All of our inflatable rentals have
secure Safety Netting to keep bouncers safely inside.
· Generous use of high quality netting
and thread, results in a safe, well ventilated
unit.
· Integrated netted windows are in all
our bounce house rentals so that the children
are always visible inside the unit.
· All of our moon walk rentals have an
Attached Safety Step for safe climbing in and
out.
· All rentals from LEAPin Little Ones are
completely insured. You still need to be
responsible and make sure All children are continuously supervised while
any child
is in, using, or around, any of our bounce house rentals.
SAFETY RULES
· Adult supervision of all children is
required at all times.
· Only LEAPin Little Ones staff may set
up and take down your jump house rental.
· Children in moon walk rentals should be
close in age.
· Divide children by ages and give each
group their own time to bounce.
· Children must remove shoes before using
bounce house.
· Keep all sharp objects away from
inflatable units.
· Keep all pets away from inflatable
units.
· Keep all food, drinks and snacks away
from inflatable units.
· Stay out of jump bounce houses in
strong wind or thunderstorms.
· Inflatable units need to be deflated
during strong winds or thunderstorms. After unit
is deflated, please use mat to cover blower during rain or thunderstorms.
· If the inflatable is deflated
accidentally (i.e. power outage) have all children exit orderly
through the door, or emergency roof/ceiling release, or alternate exit. You
will have time to get everyone out safely!
· After all children are safely out and
away from the inflatable, then fix the problem.
Copyright Air Bounce, Inc. 2005.
